jeeeta's Privacy Policy —
Your Information Is Our Responsibility

Introduction and Definitions

jeeeta ("we", "our") is a trusted online betting and casino platform in Bangladesh. This privacy policy explains how we collect, store, use, and protect the personal information of our users ("you", "member").

By using jeeeta's website or services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

Key Definitions

• Personal Information: Any information by which a specific individual can be directly or indirectly identified.
• Processing: Any operation performed on personal information, including collection, storage, modification, retrieval, or deletion.
• Third Party: Any person or entity other than jeeeta and the user.
• Service: The jeeeta website and all betting, casino, and related features included within it.

This policy was last updated in January 2026 and has been in effect since then. If any significant changes are made to the policy, we will notify registered members by email or through a clear notice on the website.

Information We Collect

jeeeta collects only the minimum information necessary to provide a fair and secure service. We never collect unnecessary or irrelevant information.

2.1 Information Collected at Registration

• Full name
• Date of birth (for age verification)
• Email address
• Phone number
• National ID or passport number (for identity verification)
• Residential address

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Partial Visa or Mastercard details (where applicable)

2.3 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and geographic location
• Browser and operating system type
• Device information and screen resolution
• Time and duration of website access
• Pages visited and navigation patterns
• Cookie and local storage data (see Section 5 for details)

2.4 Gaming Activity Information

• Game play history and bet amounts
• Win and loss records
• Bonus usage details
• Session duration and activity type

Purpose of Data Use

jeeeta uses your information only for legitimate and specific purposes. We process the information we collect for the following reasons:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining accounts
• Ensuring login security
• Processing deposits, withdrawals, and financial transactions
• Providing bonuses and promotions
• Delivering VIP program benefits

3.2 Identity and Age Verification

jeeeta is for users aged 21 and above only. At registration, we collect the necessary information to confirm your age and identity. This is part of our legal compliance obligations.

3.3 Security and Fraud Prevention

• Preventing unauthorized access and cyberattacks
• Detecting and preventing financial fraud
• Preventing the creation of multiple accounts
• Managing anti-money laundering (AML) processes

3.4 Communication and Customer Support

• Providing 24/7 support via live chat
• Sending important account-related notifications by email
• Informing members about promotional offers and bonuses (for members who have given consent)

3.5 Service Improvement

• Improving website usability and performance
• Planning new games and features
• Personalizing the user experience

Data Sharing and Disclosure to Third Parties

jeeeta never sells your personal information or provides it to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft operate under their own privacy policies
• Technology Providers: Trusted partners for server hosting, data security, and technical support

All service provider partners operate under strict confidentiality agreements and are required to use information only for specified purposes.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, directive from a regulatory authority, or a lawful request from a law enforcement agency, or in urgent situations to protect life, property, or safety. In such cases, we will provide only the minimum information required.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the new owner will also be required to comply with the terms of this privacy policy.

Cookie Policy

The jeeeta website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our service.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login status, managing sessions, and ensuring security. Disabling these will prevent the website from functioning properly.
• Functional Cookies: Remember your preferences — such as language settings, game preferences, and display settings.
• Analytics Cookies: Collect website usage statistics so we can improve our service.
• Security Cookies: Used to detect fraudulent activity.

5.2 Cookie Controls

You can control or disable most cookies through your browser settings. However, disabling essential cookies may cause certain key features of the website — such as login and payment — to not work properly.

For detailed instructions on deleting or disabling cookies, contact us at [email protected].

Data Protection and Security Measures

jeeeta follows the highest industry standards to protect your information. Our security measures are described below:

• SSL Encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption.
• Password Protection: All passwords are stored using strong hashing algorithms — no password is stored in plain readable form.
• Access Controls: Only authorized staff are granted access to information required for specific tasks.
• Regular Audits: Our security measures are regularly tested and updated.
• Data Backup: All important data is regularly backed up in a secure location.
• Two-Factor Authentication: An additional layer of security is available to protect your account.

In the event of a security breach, we will notify affected members as quickly as possible and take the necessary remedial action.

Data Retention Period

jeeeta retains your information only for as long as necessary. We follow the policies below when determining retention periods:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records are retained for a defined period after account closure in accordance with legal requirements.
• Financial Records: All financial transaction information is retained in accordance with regulatory requirements.
• Unnecessary Information: Information that is no longer needed is securely deleted once its purpose has been fulfilled.

To request deletion of your information, please contact us. However, some information may need to be retained to meet legal obligations or to protect legitimate interests.

Your Rights

jeeeta respects your right to privacy. As a member, you have the following rights:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We will respond within 30 days of the request.

8.2 Right to Rectification

If your information is incorrect or incomplete, you can request a correction. You can update your information through Account Settings or by contacting us via live chat.

8.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations or to protect legitimate claims.

8.4 Right to Restrict Processing

In certain cases, you can request that the processing of your information be restricted, such as during a dispute about the accuracy of the information.

8.5 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails at any time. Every email includes an option to unsubscribe, or you can send a request to [email protected].

To exercise these rights, contact us at [email protected] or get assistance via 24/7 live chat.

Protection of Minors

jeeeta's services are strictly for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

• Age verification is mandatory at the time of registration.
• If an account belonging to a minor is identified, it is immediately closed and any collected information is deleted.
• If you believe a minor has created an account, please notify us immediately.

Changes to the Policy

jeeeta may update this privacy policy from time to time. Reasons for changes may include:

• New legal or regulatory requirements
• Introduction of new services or technologies
• Improving security and privacy standards
• Improvements based on user feedback and suggestions

For significant changes, registered members will be notified by email or through a notice on the website. Continued use of the platform after changes are made will be considered as acceptance of the updated policy.

The latest version will always be available on this page, and the date of the last update will be noted at the top of the page.